What a service they gave wow ,I book a ride and the payment mode was cash the driver take me to the destination I gave him cash and 20₹ tip also ,after some time Ola customer care call me 3 times and ask me that I have make payment or not I tell them I gave him cash and they are telling me that the driver denied that I have make payment I ask them to make my contact to driver but they said that that is not in their policy ,after that I ask them that that payment will due on me or not they so no there will be no due on your account later a week ago I book a ride again and they are showing that I have due on my account ,I tried to contact Ola customer care but there is not any option for customer care in aap even though there were no online number when search on google and contact number they provide was offline ,First of all I have tell Ola that when we book a ride on Ola the driver call us and ask what is your payment mode If we tell that we are going to make online payment the driver cancel the ride from his side and if we say we are going to may cash payment the driver accept the ride ,come on don’t tell me that you cannot do anything for that if the driver was liying ,This is 21st century there is soo many technologies you can use to see where the driver was lying or not , You can use mini camera in their vehicle to see that the costumer is honest or the driver is lying ,delete your aap never going to use it again.

What a service they gave wow I book a ride and the payment mode was cash the driver take me to the destination I gave him cash and after some time Ola customer care call me 3 times and ask me that I have make payment or not I tell them I gave him cash and they are telling me that the driver denied that I have make payment I ask them to make my contact to driver but they said that that is not in their policy, after that I ask them that that payment will due on me or not they so no there will be no due on your account later a week ago I book a ride again and they are showing that I have due on my account I tried to contact Ola customer care but there is not any option for customer care in aap even though there were no online number when search on google and contact number they provide was offline, First of all I have tell Ola that when we book a ride on Ola the driver call us and ask what is your payment mode If we tell that we are going to make online payment the driver cancel the ride from his side and if we say we are going to may cash payment the driver accept the ride ,come on don't tell me that you cannot do anything for that if the driver was liying , This is 21st century there is soo many technologies you can use to see where the driver was lying or not, You can use mini camera in their vehicle to see that the costumer is honest or the driver is lying ,delete your aap never going to use it again.

Yesterday I booked the ride i was going to pick up my sister from airport and my two sisters were also with me already , the driver came and before giving otp i told him that there’s one drop in a airport then another drop ( karve nagar) , which I added in ola before booking only . He saw the details in his app and said okay , in mid way he told ki in airport you’ll be charged extra for an entrance i said okay dw I’ll pay that . Between the ride in mid way he said ki ask your sister to come outside the airport to some chowk which was almost 1km from airport, i told him ki she’s a kid she can’t come so he said in airport I’ll get late and if not then I’ll cancel the ride right now , i told him ki why you accepted then , he slowed down the vehicle and parked in mid way on side of the road , and canceled the ride by himself, he said book another and leave , Me and my two sisters were there in lonely road at mid night . What the creep it was , i wasn’t able to find the cab , then police came and helped us . I’ll for sure go legal for this thing ! What if I wasn’t there , he would have dropped my two sisters alone in the lonely road at mid night . Ola is not safe! I also have photos of him and his car ! He was drunk tooi guess . Do something ola , I’m kind of person who always help others , i would have give tip for sure , but it was hilarious . In mid way in mid night , lonely road? Think once? 2 girls were with me? Blacklist that driver , that all i ask MH 12 VT 7271!

I really didn’t wish to give this rating to Ola because Ola is an old and reputed company also my first choice while booking rides but this is really crucial for me to highlight what just happened because of your driver’s MAN-MANI 😠plus I am very frustrated and angry right now. I was booking my ride just 7-8 minutes back and I started booking at around 6:30 even earlier than that. 2-3 or maybe 4 of your riders cancelled my ride after accepting. Unfortunately I have no recording of it with me or else I would have directly emailed Ola customer care. Your drivers are also registered with other ride booking apps, I’ll not take names and the reason they cancel the ride is 1 the price on other apps are higher in comparison to your pricing and 2 is because they want to cancel or decided not to continue the ride. Cancelling a ride should be banned for the riders because other than the above mentioned reason your drivers have started speaking rudely to your customers in case they are not interested in continuing with the ride. Also they immediately cancel the ride after verbally misbehaving with the customer which leaves no trace of their booking information behind and customer ends up getting angry, frustrated as well as LATE 😡 TO WORK. This is how I am feeling right now and I am forced to leave this rating and this comment here. Do something about this if you care.