Viaplay: Film, TV & Live Sport
Ratings & Reviews
I want you to make the app refresh by itself let’s say i start on a tv show I want it to save where I left off I have to close the application and open again to do that I want it to do that when I stop watching
Developer ResponseHi Sebastian! It should save automatically as soon as you close the show and go back into the menu. I'll make sure to forward your feedback though. Thanks for the review! /Ebbe
I use Viaplay a lot to watch sports. It does not fail that at least a couple of times per viewing an “unexpected error occurs” and the app just crashes. You then have to fast forward to where you were. If you’re watching on the TV it takes ages because they use the same app as for tablets, where the time line is clearly designed to drag forwards and backwards with a finger, not by pressing a remote. Right now I’m trying to watch a game from yesterday and I repeatedly get “Viaplay can not play this at the moment”. I try their website and I can watch it there but I cannot fast forward with the time line, it just bounces right back. I have to skip 15 seconds ahead. I was about an hour and a half in. This design and programming is just so poor that it’s infuriating.
Bought through Apple and it didn't work,even though I saw the payment on my credit card statement. Contacted customer service (someone called Mikkel) which was very rude and initially didn't believe me, but when I sent him screenshots of the confirmation payment email he then said it wasn't Viaplays problem! I just don't get it, why be so defensive from the start. Why don't you believe the customer and just give a refund. At least I will never subscribe to Viaplay.Please avoid this horrible company
Developer ResponseHello Aronio, Sorry to hear about this interaction. I'll make sure to forward the feedback. Purchases through iTunes unfortunately cannot be adjusted by our customer service, and if something with the purchase has gone wrong or needs to be refunded that is something only iTunes customer service can provide. If you make a purchase directly on our website using a debit card, we can handle the purchases like normal. Thanks for the review and I hope you can give us a second chance in the future! /Ebbe
Tried to buy a movie and it just didn’t work. It charged me but it doesn’t show up in the library and an error message pops up when I try to press the buy button again. I saw another review with the exact same issue. Why wouldn’t you put a disclaimer about this in the app? Could I at least get a refund so I can buy it again on the website or wherever the purchase might work?
Here you get all the best nordic movies.
Not only do they run ads, promising live broadcasts that then son’t happen, but they also just delete posts and comments from their Facebook page (users commenting on a post about a live broadcast that is not available, and rather than explain or address the issue, everything is simply deleted.I think deceiptive business practices and false advertising is in direct violation of Apple’s tos. 🤬
Developer ResponseHi Teddi,This sounds a bit odd. If you can contact us on help.viaplay.com with some examples that we can look into then we may be able to help you clear things up a bit.Have a nice day for now!/Mattias
Viaplay does not service Iceland in any way anymore. Problems in their app and with the subscription are basically your own problem since Viaplay can only give you standard ready made answers without any actual solutions. They do not want to be in Iceland anymore and show it quite well.
If you want to watch with Viaplay you need to be a calm person, it’s very often that the screen Freeze or buffers. Some games I couldn’t whatch at all and never got the help i needed!
Ok ok there are some new movies on here, but you really need to search for those. When you click on new movies you can watch the newest they have from 2001.Got it free! Never buying it!
Developer ResponseHi Heimir33,Thank you for your review. In the movie section, you can actually sort the movies by newest release date. If you are unsure how to do this, please contact our customer service. They will gladly help you out!/Anton
It is about, life, death, love and all the things between:)
Developer ResponseHi Dudda2020,...and movies, series and sport - all of which you will find on Viaplay!/Anton

