Every time i try and open the app it doesn’t work I tried deleting and redownloading dosent work restarting my device nothing works and I have a subscription plan paid and now it just doesn’t open wasting my money

I subscribed to the service and upgraded the plan two days later. The full subscription fee was charged again without accounting for the amount already paid for the initial subscription. Despite this , My account was not upgraded.When I contacted customer support , I was instructed to contact iTunes to request a refund and then subscribe again . iTunes did not issue a refund , leaving the issue unresolved. I choose to switch for another service.

I’m a new customer 3 days before I installed Shahid and subscribed one year membership then i deleted my account because in the beginning it works ok but any time i tried to continue my profile to add my home devices i wasn’t able to sign into my account always error wrong password, then i went through forgot my password but never succeeded it sticks on loading loading nonstop loading.I tried to contact customer service no answer, emails no answer. Then I canceled my membership. Thank you for your support.

Since the app doesn’t accept cards and only apple/ google pay, I said its fine, but why its associating the email with apple pay! Im not able to for other account!! Also when you try to pay using a new payment method it deduct around the same amount of subscription to validate the balance before deducting the actual subscription!! Even startup app doesn’t fall under this mistakes! You need to higher a better QA team

Where do I start. Too big of a promise that does so little. Unreliable. App hangs very often so I have to sign out give it few minutes and try to get in again. Then it buffers despite having fiber unlimited and my Netflix never does that. Then shahid is unavailable due to url down or changed. I tend to uninstall and reinstall hoping it works. Movies are dubbed to Khaleejeyeh accent and I can’t change it

Honestly, one of the worst streaming apps. It constantly stops, buffers, and freezes for no reason, even with a perfectly good and stable internet connection. You end up thinking there’s something wrong with your Wi-Fi, when it’s actually the app. The experience is incredibly frustrating and needs to be fixed

The continue watching doesn’t appear in tv anymore please bring it back and have it appear at the top

I love this app i was 24 hrs on it but now its not opening on my device i have iPhone 6 and I updated my phone and the app to the newest update but its not working idk why plz tell me the problem

I wish I could award them a 0/5. The application is the most terrible! There are a lot of ads on it, the streaming quality of platforms like Netflix is way much better :( Also, most series & movies are only available for their premium subscribers! Their content is also only available in English & Arabic! Not only this, but it also promotes racism, ethnicity cleansing, and violence!

I have just subscribed to use the app with my 3rd Gen chrome-cast. It did not work my tv screen remains black and nothing worked, when i try to contact the support from the app the app got crashed.And later on any click on “contact us” the app logged me out, i will cancel my subscription now after this stupid 30 min i spent in your app.