I love this app. I get to see all of my childhood novelas and enjoy new releases but every time I try to clear my continue watching list and remove shows, it always glitches!! I’m the type of person that cleans up shows/movies that I click on and don’t finish watching but sometimes the continue watching gets crowded and I want to clean it up. It’ll glitch and go back on the list. Please fix this!! it’s been an ongoing issue for so long.

Honestly, I love this app. The only thing that kills me is that it can save my place or remember where I was don’t get me wrong I remember sometimes, but from device to other device, it lacks knowing the spot I was in watching the episode so I break my head, trying to find it I would love a more smooth transition from devices and the loading. I think Vic has something here.

First off, the same ad keeps playing at times but what I don’t like is that it starts another novela or series automatically when finishing the current novela or series and keeps it in the continue watching section without having the option to remove it

I really like Vix a lot and its content but its been acting so weird when you start a new episode it starts as if you were left off in a part you weren’t, and when you get out of the app and go back to the episode it takes you were it first was even tho you weren’t there

Too many repeat commercials in the same break, same commercial twice and then again after a different commercial. At that point I closed the APP

Amazing app to watch allll the good old novelas and I enjoy having Vix+… Only gave it 4 stars because of the glitches. There’s times it removes my show off the “seguir viendo” list, and there’s times I can’t even find the “seguir viendo” list and have to search for it which is pretty annoying considering most other apps have this feature on top of anything. The main problem for me has been that it freezes too much!! I’ve tested all my other apps but only Vix does this almost every time I watch it.

When I finish a series or show, other shows are automatically added to my “Continue Watching” list. Even when I remove them, they reappear just minutes later, which is really frustrating. Meanwhile, the shows I’m actually interested in and actively watching get pushed all the way to the end of the list. It makes the app unnecessarily difficult to use, and honestly, it has made me stop using it several times. They really need to improve this feature.

Would rate 5 star but while watching programs will stop and jump back to what was playing earlier. Noticed this happens immediately after a program begins and continues through rest of program. Very frustrating. Would pay premium but what for if these interruptions occur. Almost considering eliminating the app completely. Will be faithful if corrected.

This app has many bugs and glitches. They need to be addressed and fixed immediately. The constant ads I can deal with. Having the shows goes black after a commercial and not playing anymore is an issue. It’s happened many times before already. Makes a person wanna uninstall and never use this app again. A customers experience should matter more than the money they make off this app.

The app performs poorly, and the customer service is just as frustrating. The service is already slow in general, but during major games it becomes almost unusable. Multiple times, the stream has stopped and displayed a message telling me to close the app on other devices — even though no other devices were using the account at all.What makes the experience worse is the customer service. Instead of trying to resolve the issue, it feels like they focus on defending why the service is failing. Conversations with support feel more like talking to a lawyer explaining away problems rather than a team genuinely trying to help customers.At this point, it honestly feels like the company uses these pop-ups to manage bandwidth because their servers can’t handle the traffic during big events. Overall, the app is unreliable, frustrating to use, and backed by poor customer support.