ESET VPN
Ratings & Reviews
Watch out! Eset is willing to sell you as many licenses as you need for Eset Home Premium, but limits their VPN inclusion in the deal to just (3) *read the fine print.This is ridiculous! If you buy a license for a version with a VPN, every license should be covered, I bought (4). I worked with their support on this issue to no avail, just got quoted their “policy” and offered an upgrade for $168 to get Ultimate and have more VPN licenses available to match my original purchase qty. I have use Eset at home and specified it in work environments, working as an IT professional for over 20 years. I will not continue to do so or recommend it to my friends and professional peers any longer. Not sure what the rationale was behind making this a policy, but it signals “go find a better vendor somewhere else” to me.
Developer ResponseHello, you are right; the usage of the VPN service differs depending on the number of devices purchased. If you purchase ESET Home Security Premium for one to ten devices, you always have access to the VPN for three devices. If you purchase ESET Home Security Ultimate for one to ten devices, you always have access to the VPN for ten devices. You can also find this information at: https://www.eset.com/us/home/protection-plans/. Scroll down to 'What's included' and check the box next to 'Unlimited VPN Traffic'. Please feel free to contact us at play@eset.com if you have any further questions.
The VPN is a complete mess. Connections drop constantly regardless of the protocol, and getting it to connect takes forever. They ignore every complaint sent through the feedback form, so the only responsible thing left is to warn others not to buy this subscription. Horrible service, horrible VPN. Same story on PC. I deleted it and won’t be extending the subscription.Este VPN es un completo desastre. La conexión se corta constantemente sin importar el protocolo, y tarda una eternidad en conectarse. Ignoran todas las quejas enviadas a través del formulario de retroalimentación, así que lo único responsable es advertir a otros que no compren esta suscripción. Servicio horrible, VPN horrible. Lo mismo pasa en PC. Lo borré y no pienso renovar la suscripción.
Developer ResponseHello, apologies for the issue. Could you please email us at play@eset.com so that we can look into it? Thank you.
It’s cool tho but you guys should Try to make the internet more speed , and the server should be active effect just like 911 before they company is closed down 911 can hold anything I mean anything when it come server , you guys should try to make it strong just like 911 oh I do really miss 911 dem , so please try and work on it thank you. Peace
Developer ResponseHello, thank you very much for your feedback and suggestion.
I just put ESET on my cell phone also, and it gives me peace of mind to know that I’m protected against people who are hacking our information.
VPN stopped working again. I uninstalled the app and then, reinstalled it. Then, I changed the internet port at the bottom of the start screen for ESET VPN to 443. Now, it’s working again. Others may need to select a different port for theirs to work.
Developer ResponseHello, please contact us at: play@eset.com and provide more information about the issue, so we can have a look. Thank you!
I was told to get ESET when I was hacked a few years ago, and zero issues since , Thank you
After most recent update of late May 2026. IKEv2 protocol stopped working, constantly requiring password of Subscription…. Wth….. fine, switching to UDP and TCP and Stealth and what not…. They work intermittently and varied among different servers….. Reinstalled ios app then re-activated subscription on ESET home and on ios device to no avail…. What humbug is this….
Developer ResponseHello, can you please contact us at: play@eset.com and provide more information about the issue, so we can have a look? Thank you
On Mac OS, the program does not work and stops. This problem occurred after updating the operating system.
Developer ResponseHello, sorry for the problems, can you please send us a support request via http://www.eset.com/int/support/contact/ and describe the problem in more detail? We will do our best to resolve it and would be grateful if you would update the app review later. Thank you very much!
I was having trouble accessing multiple websites before the 1.3 release but I’m not seeing that issue since 1.3+. Nice.
Developer ResponseHello, thank you very much for your feedback :)
Fast and sharp app I always happy whoever I’m using it especially trying to enter my apps this ESET prevent it and secure my data fir me
Developer ResponseHello, thank you very much for your review :)

