This is possibly one of the worst apps I have ever seen. I have been an event coordinator for over two years on Bumble BFF, starting with their former app and then transitioning to this one when the former one was no longer available. I have the same complaints that many of my group members have and I keep emailing with issue-after-issue and either get no response or get a very delayed response that is unhelpful and nothing changes. Features are not thought through, there are duplications and multiple locations for featured with same or similar names (two event tabs, DM’s, chats, intros, threads…all with the purpose of communicating with each other….why so many?!) that make retrieving information confusing and difficult, creating a labyrinth of options, making it challenging to find messages or post them…. Nothing is designed intuitively or logically.In addition, I had many group members that have had difficulty RSVP’ing to events set up in our group and would get error messages. When I finally did get a response, I was told that it might have to deal with people blocking each other…. So members of my group, including myself, looked, and we each have multiple people that are listed as blocked that we can assure you we have never blocked including each other! What kind of asinine shenanigans are going on with this moronically designed app?! And how could I block people and vice versa, but yet, still have them be members of the group that I started!?! I don’t even have the patience to go through the laundry list of issues with this app.
We're sorry to hear your experience with BFF hasn't met your expectations, and we appreciate you taking the time to share your feedback. Your comments have been shared with our team, as feedback like yours helps us continue improving the app and the overall member experience. If you have any questions or need further assistance, please don't hesitate to reach out. We're always happy to help. 💛